Oct. 8, 2025

Leading with Intention and Resilience - Amy Pechacek

Leading with Intention and Resilience - Amy Pechacek
How do you transform adversity into authentic leadership that inspires and sustains?

This week we dive into a heartfelt conversation with Amy Pechacek... international speaker, leadership expert, and author of Built by Lessons.... who shares her journey of overcoming profound personal loss and burnout to lead with courage and purpose.

Amy discusses practical strategies for:
  • Choosing happiness daily through intentional decisions
  • Managing time and priorities with reflection and planning
  • Building emotional intelligence and positive feedback loops in leadership
  • Delegating effectively by aligning tasks with team members’ goals
  • Embracing vulnerability and faith as pillars of authentic leadership
  • Creating safe, trusting environments that foster team growth and resilience
Whether you’re starting your leadership path or deepening your impact, this episode offers actionable wisdom to lead with heart, clarity, and resilience.

Learn more and connect with Amy: 

Website: https://www.amypechacek.com/

Lead With Impact: https://www.alpstra.com/

The Shift Podcast: https://www.alpstra.com/podcasts
WEBVTT

1
00:00:00.200 --> 00:00:03.279
This podcast is a proud member of the Teach Better

2
00:00:03.319 --> 00:00:07.040
podcast network, Better Today, Better Tomorrow, and the podcast to

3
00:00:07.040 --> 00:00:07.599
get you there.

4
00:00:07.799 --> 00:00:08.759
You can find out.

5
00:00:08.599 --> 00:00:11.400
More at teechbetter dot com slash podcast.

6
00:00:12.720 --> 00:00:15.759
If you're never going to give anybody feedback, and you're

7
00:00:15.759 --> 00:00:18.440
going to give them anything less than a ten out

8
00:00:18.480 --> 00:00:22.760
of ten on their performance review, then you've truly failled

9
00:00:22.760 --> 00:00:24.760
them as a manager and as a leader.

10
00:00:25.160 --> 00:00:27.399
Do you want to be a leader in a constantly

11
00:00:27.480 --> 00:00:31.239
changing world? Our emerging leaders look different, come from various

12
00:00:31.280 --> 00:00:35.600
backgrounds and from all different age groups. Leadership is changing

13
00:00:35.799 --> 00:00:38.520
and it's hard to keep up. But the good news

14
00:00:39.079 --> 00:00:42.079
you can be a leader too. You can be an

15
00:00:42.079 --> 00:00:46.119
emerging leader. Welcome to the Limitless Leadership Lounge, a try

16
00:00:46.200 --> 00:00:50.119
generational conversation for emerging leaders. Come spend some time with

17
00:00:50.200 --> 00:00:54.439
us to discuss leadership from three angles. The coach Jim Johnson,

18
00:00:54.719 --> 00:00:58.960
the professor, Doctor Renuma Kareem, the host, John Gering a

19
00:00:59.079 --> 00:01:03.640
monthly guest, and you get in on the conversation on

20
00:01:03.640 --> 00:01:06.200
Facebook and Instagram, and be sure to follow us on

21
00:01:06.280 --> 00:01:10.640
Apple Podcasts, Spotify and Speaker. So come on in and

22
00:01:10.680 --> 00:01:11.879
make yourself comfortable.

23
00:01:12.719 --> 00:01:16.239
It's another weekendside the Limitless Leadership Lounge. We are skoked

24
00:01:16.280 --> 00:01:18.519
that have our guests today here, but I want to

25
00:01:18.519 --> 00:01:20.840
remind you first if you're getting value from the show,

26
00:01:21.159 --> 00:01:23.519
we would love it if you would share it with others.

27
00:01:23.599 --> 00:01:25.480
And one of the best ways to help our show

28
00:01:25.519 --> 00:01:28.799
reach other people is by leaving a review upon wherever

29
00:01:28.840 --> 00:01:31.359
you play it on your podcast platform, whether that be

30
00:01:31.400 --> 00:01:34.560
Apple Podcasts or Spotify. We appreciate you having us on

31
00:01:34.640 --> 00:01:38.400
today and let's dive into some more leadership insights and

32
00:01:38.480 --> 00:01:41.200
Coach is as always going to introduce our guests today.

33
00:01:41.200 --> 00:01:41.519
Go ahead.

34
00:01:41.560 --> 00:01:45.920
Coach Amy is an international speaker, leadership expert and follunder

35
00:01:45.959 --> 00:01:49.799
of ELSBA, known for equipping leaders with tools to rise

36
00:01:50.000 --> 00:01:53.560
not just professionally but personally. Her journey hasn't been easy.

37
00:01:53.640 --> 00:01:59.519
Amy's personal story includes overcoming unimaginable loss, navigating burnout, and

38
00:01:59.560 --> 00:02:03.040
making the decision to rebuild her life around purpose. She

39
00:02:03.239 --> 00:02:07.159
speaks from the heart and is drawing from real experiences,

40
00:02:07.280 --> 00:02:10.840
not just research. Whether she's on the stage, coaching a team,

41
00:02:10.960 --> 00:02:13.439
or writing for her desk with a strong cup of coffees.

42
00:02:13.599 --> 00:02:18.759
Amy is committed to one thing, helping people lead with intention, authenticity,

43
00:02:19.199 --> 00:02:22.479
and courage. And Amy's greatest joy is found with quiet

44
00:02:22.520 --> 00:02:25.759
moments with her husband Larry, adult children Nick and Aaron,

45
00:02:26.039 --> 00:02:30.039
and grand baby Rainey. Without further ado, Amy, Welcome to

46
00:02:30.080 --> 00:02:31.560
the Limitless Leadership Lounge.

47
00:02:31.639 --> 00:02:34.080
Hey, thanks for having me. I'm excited to be here today.

48
00:02:34.199 --> 00:02:37.360
We usually dive into leadership questions, but I know, in

49
00:02:37.400 --> 00:02:39.919
getting to know you a little bit, your journey's been

50
00:02:39.960 --> 00:02:43.479
pretty remarkable and you've had some real difficulties and challenges

51
00:02:43.479 --> 00:02:45.960
in your life. So I love to you just to

52
00:02:46.000 --> 00:02:48.319
take us through a little bit of your journey of

53
00:02:48.400 --> 00:02:49.919
how you got to where you are today.

54
00:02:50.479 --> 00:02:54.759
Sure, when I left college, I was a teacher, and

55
00:02:54.879 --> 00:02:57.240
so I taught for a while, went to for a

56
00:02:57.319 --> 00:03:02.560
software company, eventually worked former Girl Education, and so my

57
00:03:02.879 --> 00:03:06.319
career at the time, my career was starting to move

58
00:03:06.919 --> 00:03:11.080
up like an upward projection. At the same time, my

59
00:03:11.199 --> 00:03:15.319
personal life was a disaster. The first marriage I had

60
00:03:15.560 --> 00:03:19.159
was incredibly abusive in any way that you can imagine,

61
00:03:19.479 --> 00:03:21.960
and so out in public, it looked like I had

62
00:03:21.960 --> 00:03:24.639
it all together. I was even at one point teaching

63
00:03:24.680 --> 00:03:27.560
at a private school, a Christian school, while I was

64
00:03:27.599 --> 00:03:32.520
in an abusive marriage. But then fast forward about ten

65
00:03:32.599 --> 00:03:36.400
years and my second husband, so I left my first

66
00:03:36.520 --> 00:03:42.639
husband got remarried and he ended up exhibiting some of

67
00:03:42.680 --> 00:03:45.800
the same things that my first husband did, not the

68
00:03:45.800 --> 00:03:48.199
physical abuse, not some of the other forms of abuse,

69
00:03:48.520 --> 00:03:53.159
but some of the emotional and anger issues that were

70
00:03:53.199 --> 00:03:55.400
inside of the home that I never saw when we

71
00:03:55.520 --> 00:03:58.000
dated and nobody. They say a lot of times that

72
00:03:58.479 --> 00:04:01.479
it's different behind closed door, and it absolutely was with

73
00:04:01.560 --> 00:04:04.800
him who he was night and day, with how he

74
00:04:04.919 --> 00:04:09.000
was in public, very charismatic, very charming, life of the party,

75
00:04:09.039 --> 00:04:13.039
always smiling, a huge smile, and then behind closed doors

76
00:04:13.120 --> 00:04:16.800
it was you just never knew what would happen. My

77
00:04:16.959 --> 00:04:21.240
son actually said one time, we would know how the

78
00:04:21.360 --> 00:04:24.720
evening would go the moment he walked in the door

79
00:04:24.800 --> 00:04:27.800
after work. So either everybody would go to their rooms

80
00:04:28.360 --> 00:04:30.560
and split up, or we would all be in the

81
00:04:30.680 --> 00:04:33.879
kitchen as a family. So it was a very unpredictable

82
00:04:34.120 --> 00:04:37.519
environment and it took a toll on me, but also

83
00:04:37.600 --> 00:04:40.879
I saw how it was impacting especially my daughter, and

84
00:04:40.920 --> 00:04:44.560
I made the choice to leave him as well. Less

85
00:04:44.560 --> 00:04:49.040
than a month after I left, he broke into the

86
00:04:49.079 --> 00:04:54.480
apartment I was renting and ultimately took his life. Oh

87
00:04:54.519 --> 00:04:58.720
in front of me. Yeah, And so during that evening

88
00:04:59.160 --> 00:05:03.360
when he burst in through my door. At first I thought, okay,

89
00:05:03.439 --> 00:05:07.120
let's talk. What's going on? I saw some wild wildness

90
00:05:07.120 --> 00:05:09.439
in his eyes. But then he pulled out a gun,

91
00:05:10.319 --> 00:05:13.439
and at that point the survival just kicked in. And

92
00:05:13.480 --> 00:05:15.480
all I can tell you is I tried to get

93
00:05:15.480 --> 00:05:17.399
out of the apartment. I tried to go out the

94
00:05:17.399 --> 00:05:20.240
front door, of the back door, of the windows, and

95
00:05:20.279 --> 00:05:24.079
then he ended up trapping me in my apartment bathroom,

96
00:05:24.639 --> 00:05:28.120
and I there were moments where I thought he was

97
00:05:28.160 --> 00:05:34.639
going to take my life and I was praying, and anyway,

98
00:05:34.480 --> 00:05:35.879
he took his life that night.

99
00:05:36.399 --> 00:05:36.759
Wow.

100
00:05:37.959 --> 00:05:42.560
But Amy, you are a symbol of strength and sometime

101
00:05:42.920 --> 00:05:46.319
the best ones and those who are in this business

102
00:05:46.439 --> 00:05:49.160
of helping others are the one who has traveled that.

103
00:05:49.360 --> 00:05:51.839
Path, and probably you are.

104
00:05:52.160 --> 00:05:54.800
You'll broke into pieces and then you will become a

105
00:05:54.879 --> 00:05:58.160
new jube. You are now transforming so many lives. So

106
00:05:58.240 --> 00:06:01.800
thank you so much for being here and sharing your story.

107
00:06:01.879 --> 00:06:04.720
And I think so many other listeners are in this

108
00:06:04.839 --> 00:06:07.480
kind of situation and they might be getting some strength

109
00:06:07.600 --> 00:06:10.720
from you seeing where you are. And I have to

110
00:06:10.800 --> 00:06:15.040
say that you look amazing as the grandmother, so we

111
00:06:15.120 --> 00:06:18.680
would never guess that you were a great thank you.

112
00:06:18.720 --> 00:06:21.639
I'm actually gonna go see her later today to send

113
00:06:21.639 --> 00:06:23.879
her off to school in the morning, so that'll be

114
00:06:24.000 --> 00:06:26.600
very sweet. Yeah, oh, you are amazing.

115
00:06:27.079 --> 00:06:30.439
I was going through your video, the one of the

116
00:06:30.480 --> 00:06:33.680
happiness video that you have you have on YouTube, and

117
00:06:33.720 --> 00:06:36.480
there you mentioned that you talked about fourteen percent of

118
00:06:36.519 --> 00:06:40.160
Americans are being not being happy, only being happy and

119
00:06:40.199 --> 00:06:43.639
the rest are not and you were talking about like

120
00:06:43.759 --> 00:06:47.680
how to take steps to find our own happiness, and

121
00:06:47.759 --> 00:06:52.040
I was coincidentally, I was reading through Martin Seligman's book

122
00:06:52.319 --> 00:06:54.920
Like and he was talking about he was emphasizing that

123
00:06:54.959 --> 00:06:58.160
happiness is a skill that we need to learn, we

124
00:06:58.720 --> 00:07:01.160
do not have, not all of us have the skill.

125
00:07:01.680 --> 00:07:05.240
So my question is, what are the things that you advice.

126
00:07:05.360 --> 00:07:08.160
What are the tips you advice when you are going

127
00:07:08.199 --> 00:07:13.079
to the scarpor setting because they are bombarded with stress, competition,

128
00:07:13.879 --> 00:07:16.879
they have to be worried about being judged by others.

129
00:07:17.120 --> 00:07:20.079
And from my point of view, once I broke free

130
00:07:20.120 --> 00:07:22.959
of all those things, that is when I reclaim my happiness.

131
00:07:24.000 --> 00:07:26.439
Not caring about what other people think is not being

132
00:07:26.480 --> 00:07:28.920
in that race and everything. So what are some of

133
00:07:28.959 --> 00:07:30.079
your advices on that?

134
00:07:30.879 --> 00:07:34.120
Yeah, So, first off. I truly believe happiness is a choice.

135
00:07:34.199 --> 00:07:36.519
We get to choose if we're going to be happy

136
00:07:36.639 --> 00:07:40.160
or not, and a lot of people don't buy into that.

137
00:07:40.600 --> 00:07:42.519
You can have the head knowledge but maybe not the

138
00:07:42.560 --> 00:07:45.399
heart knowledge. But I believe it truly is a choice.

139
00:07:45.480 --> 00:07:48.160
But along with that comes all of the small choices

140
00:07:48.199 --> 00:07:50.480
you make along the way. One of the things that

141
00:07:50.839 --> 00:07:53.439
I do personally is I don't watch TV, I don't

142
00:07:53.480 --> 00:07:56.439
watch movies, and there's a specific reason for that, and

143
00:07:56.519 --> 00:08:01.639
it's because I believe that there is we are intentionally

144
00:08:01.680 --> 00:08:07.079
being divided as human beings, as Americans, men against women,

145
00:08:07.600 --> 00:08:12.240
the races, gender, all of it. There's intentional division happening

146
00:08:12.279 --> 00:08:15.079
to keep us stirred up, and why would I want

147
00:08:15.120 --> 00:08:18.319
to subject myself to that. One of the examples I

148
00:08:18.439 --> 00:08:21.800
use a lot is I know some people who watch

149
00:08:21.879 --> 00:08:24.199
twenty four hour news all day, every day, and it

150
00:08:24.240 --> 00:08:27.399
doesn't matter which side of the aisle they're on. Every

151
00:08:27.439 --> 00:08:32.240
single time I talk to them, they are hissed, and

152
00:08:32.279 --> 00:08:37.000
they're pissed about a new topic or a new subject

153
00:08:37.159 --> 00:08:39.480
every time I speak to them. Things that they didn't

154
00:08:39.480 --> 00:08:42.279
even care about two weeks ago, they're mad about today,

155
00:08:42.480 --> 00:08:45.320
right because they're the people in the media are trying

156
00:08:45.320 --> 00:08:47.559
to tell you what to think, how to feel, who

157
00:08:47.559 --> 00:08:50.799
to be mad at, who you do not like, and

158
00:08:50.840 --> 00:08:53.600
it just is this division and it's this drama, and

159
00:08:53.639 --> 00:08:55.759
I believe a lot of people get addicted to that.

160
00:08:56.080 --> 00:09:00.000
So I have intentionally set myself in a place where

161
00:09:00.159 --> 00:09:03.559
I don't allow them to dictate my thoughts. Right, so

162
00:09:03.600 --> 00:09:06.759
I have my own thoughts, my own beliefs. Stopped watching

163
00:09:06.840 --> 00:09:11.879
TV fifteen plus years ago, so it's been a while,

164
00:09:12.279 --> 00:09:14.720
so I do a lot of reading. Another thing is

165
00:09:14.840 --> 00:09:18.320
I believe that the status quo that we're taught you

166
00:09:18.360 --> 00:09:21.399
go to high school, you go to college, you get married,

167
00:09:21.720 --> 00:09:24.240
you buy the house, you have two point five kids,

168
00:09:24.240 --> 00:09:27.320
a dog and a cat, and then you retire. Right,

169
00:09:27.440 --> 00:09:30.080
that's what's taught. But along the way, what a lot

170
00:09:30.159 --> 00:09:32.919
of people do is they just they go to work,

171
00:09:32.919 --> 00:09:36.200
they come home, they watch TV and that's it. They

172
00:09:36.600 --> 00:09:40.759
spend all of their time on social media or watching TV.

173
00:09:41.159 --> 00:09:43.559
And so one of the things I recommended people do,

174
00:09:43.639 --> 00:09:45.919
and I give as an activity in my workshops, is

175
00:09:45.960 --> 00:09:48.679
what I call an input assessment, where they can literally

176
00:09:48.759 --> 00:09:52.039
see on average, how many hours a day they spend

177
00:09:52.039 --> 00:09:56.399
doing productive versus non productive activities, and then I have

178
00:09:56.600 --> 00:09:58.960
them add up all of those activities in all those

179
00:09:59.000 --> 00:10:01.919
hours per day, multiply it for the weeks, and then

180
00:10:02.000 --> 00:10:05.039
fifty two for the year, and you can really see

181
00:10:05.399 --> 00:10:09.799
how many hours you're spending on mindless, numbing activities like

182
00:10:09.879 --> 00:10:12.679
TV versus things that are moving you towards your goals

183
00:10:12.679 --> 00:10:15.919
and your dreams. And I have yet to meet somebody.

184
00:10:16.039 --> 00:10:19.480
I actually have met two people and the thousands that

185
00:10:19.519 --> 00:10:22.519
I've given this to who actually had more hours on

186
00:10:22.559 --> 00:10:25.600
the productive side than the non productive side. So back

187
00:10:25.639 --> 00:10:28.759
to your question about happiness. If you're spending all of

188
00:10:28.799 --> 00:10:34.279
your time numbing out, not doing things to create the

189
00:10:34.360 --> 00:10:36.600
life that you want, that would make you happy, that

190
00:10:36.639 --> 00:10:39.960
would bring you joy, then you are going to be happy. Right,

191
00:10:40.080 --> 00:10:41.879
You are going to be unhappy, You're not going to

192
00:10:41.919 --> 00:10:45.799
be happy. So happiness is a choice, yes, But I

193
00:10:45.840 --> 00:10:49.919
also believe it goes back to making intentional decisions and

194
00:10:50.039 --> 00:10:52.759
doing the things that will lead you to living the

195
00:10:52.879 --> 00:10:54.519
life that you want.

196
00:10:55.120 --> 00:10:58.000
Yeah, how much of this came out of the trauma

197
00:10:58.039 --> 00:10:59.039
that you experienced?

198
00:11:00.600 --> 00:11:05.120
Actually I stopped watching TV before that, But what happened

199
00:11:05.519 --> 00:11:09.080
in that moment was I myself I realized I wasn't

200
00:11:09.279 --> 00:11:13.000
living my life with that type of intention. So that

201
00:11:13.120 --> 00:11:17.759
part of it absolutely came from that incident. I realized

202
00:11:17.919 --> 00:11:21.559
that I was, I guess you would say, a workaholic,

203
00:11:21.960 --> 00:11:25.679
not an alcoholic, but a workaholic. I still work a lot,

204
00:11:25.840 --> 00:11:28.759
but a lot of my work now is creativity. At night,

205
00:11:29.159 --> 00:11:32.519
instead of watching TV, I will write or read or reflect.

206
00:11:33.159 --> 00:11:37.200
But when that happened, I did realize that I literally

207
00:11:37.399 --> 00:11:40.480
I say that family is important. I say that my

208
00:11:40.559 --> 00:11:43.039
friends are important. I say that I want to have

209
00:11:43.120 --> 00:11:46.080
this great life, but my actions were not aligned with that,

210
00:11:46.159 --> 00:11:48.679
which is how I came up with that input assessment.

211
00:11:48.840 --> 00:11:51.559
So that's a big part of it. But the year

212
00:11:51.600 --> 00:11:54.879
after it, I made a complete change. Of course, you

213
00:11:54.919 --> 00:11:57.159
have healing to do along the way, but I made

214
00:11:57.200 --> 00:12:00.120
a complete change, and I decided to do stuff to

215
00:12:00.200 --> 00:12:04.240
prove to myself that I wasn't scared and that I

216
00:12:04.360 --> 00:12:06.440
was worth it and that life was amazing. So I

217
00:12:06.480 --> 00:12:09.919
went skydiving. I actually was one of those weird people

218
00:12:09.919 --> 00:12:13.600
who walked on fire. It and it sounds wooy or whatever,

219
00:12:13.639 --> 00:12:16.120
and I'm fine with that, but it wasn't. It didn't

220
00:12:16.159 --> 00:12:18.440
hurt at all. Like I tell people, it hurts worse

221
00:12:18.559 --> 00:12:20.600
to walk on hot sand at the beach than it

222
00:12:20.639 --> 00:12:24.039
does on hot coals. But that was really scary. And

223
00:12:24.279 --> 00:12:27.039
one of my favorite things was ill Let Lionel Ritchie

224
00:12:27.039 --> 00:12:32.519
serenad me, Wow, and twenty thousand others. But whatever, we don't.

225
00:12:32.559 --> 00:12:35.039
We don't have to. We don't have to share that part,

226
00:12:35.200 --> 00:12:39.120
I would say, John, A lot of my mindset around

227
00:12:39.240 --> 00:12:43.399
living this intentional life came when I realized we have

228
00:12:43.639 --> 00:12:47.360
just one life. That's it. We have one life. And

229
00:12:47.559 --> 00:12:50.919
even though we can make mistakes and rebound for mistakes,

230
00:12:51.200 --> 00:12:54.240
and mistake like that, even if he thought it was

231
00:12:54.240 --> 00:12:57.360
a mistake himself, film never come back from that. So

232
00:12:57.399 --> 00:13:01.120
instead of wasting my life away, I'm the decision that

233
00:13:01.200 --> 00:13:04.000
I was going to stand up and live not only

234
00:13:04.120 --> 00:13:07.759
my life with intention but also help other people learn

235
00:13:08.039 --> 00:13:10.519
because we're not taught this stuff in school, right, we're

236
00:13:10.559 --> 00:13:13.679
actually taught the opposite. But I made it my personal

237
00:13:13.720 --> 00:13:17.360
mission to help people understand how valuable they are.

238
00:13:17.720 --> 00:13:21.080
Yeah, And after so two pieces of two incidents of

239
00:13:21.159 --> 00:13:26.559
trauma at least in your life regarding family, yet you're

240
00:13:26.639 --> 00:13:30.440
still a woman who's very passionate about your family. How

241
00:13:30.480 --> 00:13:33.200
did that happen? How did you get past those things,

242
00:13:33.240 --> 00:13:35.159
and you may never fully get past them, But how

243
00:13:35.200 --> 00:13:38.480
do you don't turn towards your family with bitterness? You

244
00:13:38.559 --> 00:13:41.679
still you see them with the love and the kindness

245
00:13:41.720 --> 00:13:43.720
and making them a priority that they are.

246
00:13:46.279 --> 00:13:48.279
Liking. It to reading a book. You've ever read a

247
00:13:48.279 --> 00:13:50.879
book or watched a movie, and you have the memory

248
00:13:50.919 --> 00:13:53.919
of reading that book or watching the movie, but you

249
00:13:53.960 --> 00:13:57.240
don't have necessarily a lot of emotions attached to it.

250
00:13:57.799 --> 00:13:59.840
That's the way I describe the things that have happened

251
00:13:59.879 --> 00:14:03.720
to me. Now. Obviously, at times there are moments where

252
00:14:03.759 --> 00:14:06.519
that's not true. But ninety eight percent of the time

253
00:14:06.559 --> 00:14:10.360
I would say it's literally it's like I'm telling you

254
00:14:10.440 --> 00:14:13.799
about a book I read. But I also have very

255
00:14:13.840 --> 00:14:18.519
strong faith, and so I leaned very heavily on my

256
00:14:18.720 --> 00:14:21.840
faith on God, on Jesus. I literally had to just

257
00:14:21.879 --> 00:14:24.879
surrender it all at that moment for me personally, because

258
00:14:24.919 --> 00:14:26.960
I knew that I couldn't get through it on my

259
00:14:27.039 --> 00:14:30.559
own and that as as much as my friends and

260
00:14:30.639 --> 00:14:34.519
family wanted to support me, they had their own lives too,

261
00:14:34.879 --> 00:14:37.200
And nobody can say the right thing when something like

262
00:14:37.240 --> 00:14:39.600
that happens. A lot of times I will just listen

263
00:14:39.600 --> 00:14:41.679
with people because I've been there. Instead of trying to

264
00:14:41.720 --> 00:14:45.360
say something, I will just listen right and show love.

265
00:14:45.919 --> 00:14:51.279
So I just had to really just surrender my healing

266
00:14:51.399 --> 00:14:54.720
process in my life to Jesus at that time.

267
00:14:56.039 --> 00:14:58.919
Amy, how you talked about one of your research in

268
00:14:59.639 --> 00:15:03.919
survey you do and get helping people be aware of

269
00:15:04.039 --> 00:15:07.799
whether they're productive or not. What are you teaching leaders

270
00:15:07.919 --> 00:15:12.039
right now? Can you give us one two strategies to

271
00:15:12.159 --> 00:15:13.919
help people be more productive?

272
00:15:15.279 --> 00:15:18.519
So we talk about time management. That's a big one.

273
00:15:18.840 --> 00:15:21.559
There's so many people who talk about time management, but

274
00:15:21.679 --> 00:15:25.559
how many people are actually using those strategies. One of

275
00:15:25.559 --> 00:15:28.240
the things that I do personally is I have appointments

276
00:15:28.279 --> 00:15:30.720
with myself and I have found that a lot of

277
00:15:30.799 --> 00:15:34.840
high level executives don't necessarily do that. I schedule out

278
00:15:34.879 --> 00:15:39.320
appointments on my calendar pretty much every day, every day

279
00:15:39.720 --> 00:15:43.159
where I have a time block of doing the most

280
00:15:43.200 --> 00:15:45.440
important things that I need to do for myself. It

281
00:15:45.519 --> 00:15:48.720
might be reflecting any number of things, but whatever those

282
00:15:48.759 --> 00:15:52.240
priority items are. But not only that. At the end

283
00:15:52.279 --> 00:15:55.039
of every week, I make a list of my top

284
00:15:55.600 --> 00:15:58.000
used to be three, now it's five things that I

285
00:15:58.039 --> 00:16:01.360
need to do the following week. At fair minimal. These

286
00:16:01.360 --> 00:16:03.519
are the things that have to get done. These are

287
00:16:03.559 --> 00:16:07.200
the highest priority things, and these are immovable, these are

288
00:16:07.240 --> 00:16:09.799
non negotiables. So that's at the end of every week.

289
00:16:09.799 --> 00:16:12.279
I do that on a Friday, and then at the

290
00:16:12.399 --> 00:16:15.039
end of every work day, which for me, the workday

291
00:16:15.039 --> 00:16:17.679
doesn't end at five, But when I'm closing out my day,

292
00:16:18.120 --> 00:16:21.679
I revisit the following day, and this is a daily habit.

293
00:16:22.039 --> 00:16:25.720
I look at the next day and I say, Okay,

294
00:16:25.879 --> 00:16:30.600
is everything on here important? Is it necessary? And are

295
00:16:30.600 --> 00:16:33.039
these the top priorities that I need to do to

296
00:16:33.240 --> 00:16:38.519
move myself and mind goals forward. So that's a big one.

297
00:16:38.679 --> 00:16:43.000
Yeah, moving the needle that is so important and after

298
00:16:43.200 --> 00:16:47.320
and that is an intentional activity. When you have those

299
00:16:47.840 --> 00:16:52.240
block times to yourself and putting them into urgency on

300
00:16:52.360 --> 00:16:55.559
all those priorities, automatically you are moving the needle to

301
00:16:55.600 --> 00:16:59.240
another level. So I think that time management is so

302
00:16:59.440 --> 00:17:04.240
crucial for being productive. And another thing I have observed

303
00:17:04.279 --> 00:17:06.240
that many of the people who are coming to the

304
00:17:06.319 --> 00:17:10.720
workplace or other places, if they are into that not

305
00:17:10.920 --> 00:17:14.279
so self aware state, they are not being able to

306
00:17:14.440 --> 00:17:18.400
give their productivity or high performance level to the work

307
00:17:18.519 --> 00:17:21.920
or to their family so self awareness and I know

308
00:17:21.960 --> 00:17:25.559
that you're a big fan of emotional intelligence. What are

309
00:17:25.640 --> 00:17:28.599
some of the some of the tips that you have

310
00:17:28.680 --> 00:17:32.200
practiced or you are suggesting others to practice to become

311
00:17:32.759 --> 00:17:37.440
more self aware, not only individually but collectively, because in

312
00:17:37.559 --> 00:17:41.160
workforce is that collective environment and if we are not

313
00:17:41.359 --> 00:17:44.880
self aware, and it has been shown that the team

314
00:17:45.119 --> 00:17:48.319
success is cut into half because there are some people

315
00:17:48.359 --> 00:17:50.359
who might be self aware some people who are not

316
00:17:50.759 --> 00:17:53.200
who are driving others' productivity down.

317
00:17:53.680 --> 00:17:56.200
So have you observed these kinds of phenomenon while.

318
00:17:56.000 --> 00:17:59.240
You are you're coaching in the corporate sectors and some

319
00:17:59.440 --> 00:18:01.680
intervention that you could advise.

320
00:18:02.559 --> 00:18:05.119
Yeah. So one of the things that I've noticed is

321
00:18:05.759 --> 00:18:10.720
that the majority of people, when they become aware of

322
00:18:10.799 --> 00:18:16.000
their behaviors, they will take steps to correct those behaviors.

323
00:18:16.240 --> 00:18:19.079
Now I say majority because not all. There are some

324
00:18:19.200 --> 00:18:22.480
people out there who have the mindset of this is

325
00:18:22.519 --> 00:18:24.799
who I am, take it or leave it. And it's

326
00:18:24.880 --> 00:18:26.880
like the old adage you can lead a horse to water,

327
00:18:26.960 --> 00:18:29.720
but you can't make them drink. It's got same mindset.

328
00:18:30.160 --> 00:18:32.480
And so for those people, there's not a lot of

329
00:18:32.519 --> 00:18:34.559
things that I can do with them or that we

330
00:18:34.640 --> 00:18:37.279
can do with them, but companies get to make the

331
00:18:37.319 --> 00:18:41.599
decisions on how to handle that however are And it

332
00:18:41.640 --> 00:18:43.440
goes back to what we said a few moments ago.

333
00:18:43.480 --> 00:18:46.200
A lot of times there's head knowledge but not heart knowledge,

334
00:18:46.480 --> 00:18:48.799
and so it's finding a way to take that knowledge

335
00:18:48.799 --> 00:18:51.799
and implement it in your life. And one of the

336
00:18:51.799 --> 00:18:56.960
best ways that can happen is through true, honest feedback.

337
00:18:57.279 --> 00:19:03.119
I'm not talking about criticism, talking about feedback, so literally

338
00:19:03.240 --> 00:19:06.920
giving and receiving feedback. I truly believe if I didn't

339
00:19:06.920 --> 00:19:09.240
care about somebody, I'm just gonna keep my mouth shut.

340
00:19:09.359 --> 00:19:11.680
If I don't care about you, I'm not gonna say

341
00:19:11.720 --> 00:19:14.440
the hard things to you. But if I truly do

342
00:19:14.680 --> 00:19:19.279
care about you and want to see you get better Bennett's,

343
00:19:19.599 --> 00:19:22.200
then I'm gonna have to step up and give you feedback.

344
00:19:22.440 --> 00:19:26.079
And then as the recipient of feedback, I can view

345
00:19:26.119 --> 00:19:28.880
that as a gift. I use the analogy of Ralphie

346
00:19:28.920 --> 00:19:31.519
in the Pink Bunny Suit. You guys remember the Toy story,

347
00:19:32.160 --> 00:19:34.599
the movie, not the Toy story, the Christmas Story movie.

348
00:19:35.039 --> 00:19:39.000
Oh yeah, Christmas story. He wanted a bb gun for Christmas,

349
00:19:39.079 --> 00:19:41.640
but he got in this pink bunny suit. Okay, now

350
00:19:41.680 --> 00:19:44.200
that was the gift. He tried on the gift, it

351
00:19:44.240 --> 00:19:48.079
didn't fit, he took it off. Okay. Feedback's kind of

352
00:19:48.119 --> 00:19:51.480
the same way. So somebody gives me feedback, then I

353
00:19:51.640 --> 00:19:54.480
have a duty to myself, an obligation to myself to

354
00:19:54.559 --> 00:19:57.839
reflect on that feedback and decide if it fits or

355
00:19:57.839 --> 00:19:59.880
if it doesn't. And if it fits, then I can

356
00:20:00.200 --> 00:20:02.039
things to implement it and make it better. And if

357
00:20:02.079 --> 00:20:05.359
it doesn't, I take it off, give it away, whatever.

358
00:20:06.960 --> 00:20:10.279
But when it comes to being able to be more

359
00:20:10.359 --> 00:20:15.000
self aware, I think a lot of people just don't

360
00:20:15.079 --> 00:20:17.680
know what they don't know, and so we come in

361
00:20:17.880 --> 00:20:22.079
and we do activities with them. We teach them concepts,

362
00:20:22.480 --> 00:20:25.880
and then we do activities with them to help them

363
00:20:26.039 --> 00:20:29.440
become more self aware, and feedback is a part of

364
00:20:29.480 --> 00:20:30.200
that process.

365
00:20:31.039 --> 00:20:34.839
Maybe let jump in because I'm right with you. Feedback

366
00:20:34.960 --> 00:20:38.880
is so important. But the challenge is how do you

367
00:20:38.960 --> 00:20:43.799
help leaders so that feedback becomes effective instead of just

368
00:20:43.839 --> 00:20:48.400
being pure criticism and getting into blaming the person or

369
00:20:48.400 --> 00:20:51.240
what It can get certainly very negative. So can you

370
00:20:51.279 --> 00:20:53.960
give us a couple strategies as far as a leader

371
00:20:54.119 --> 00:20:58.440
and how you create a positive feedback? Because I think

372
00:20:58.480 --> 00:21:01.240
it's essential, but it can really be something. It can

373
00:21:01.279 --> 00:21:01.839
be botched.

374
00:21:02.200 --> 00:21:06.640
So the processes has to be taught. Okay, So we

375
00:21:06.680 --> 00:21:10.039
teach the process of that and we look at examples.

376
00:21:10.039 --> 00:21:12.880
We do case studies, but we look at examples of

377
00:21:12.920 --> 00:21:17.079
what true feedback is versus what criticism is, and we

378
00:21:17.160 --> 00:21:21.000
go through all the concepts and so as we're doing that,

379
00:21:21.279 --> 00:21:25.640
people are getting to do it in a low stakes environment. Okay,

380
00:21:25.880 --> 00:21:29.440
so they're getting to test it with one another. One

381
00:21:29.519 --> 00:21:32.759
of the very first foundational things we talk about is trust.

382
00:21:33.319 --> 00:21:35.960
So there is this process that we go through with

383
00:21:36.000 --> 00:21:38.559
them to build them up to the point to where okay,

384
00:21:38.640 --> 00:21:41.440
now it's time for that feedback. But the very foundation

385
00:21:41.559 --> 00:21:44.279
of that is trust. And not just trust, but Patrick

386
00:21:44.319 --> 00:21:48.640
Lindsayoni talks about vulnerability based trust. So that type of

387
00:21:48.640 --> 00:21:52.400
trust where I'm going to open up to you and

388
00:21:52.480 --> 00:21:55.640
I'm going to tell you something about me that happened

389
00:21:55.640 --> 00:21:58.039
to me, not anything that I don't want to share,

390
00:21:58.079 --> 00:22:00.440
but something that I can share. I'm going to tell

391
00:22:00.440 --> 00:22:03.519
you something about me and maybe what I learned as

392
00:22:03.559 --> 00:22:05.240
a result of that what I did at the beginning

393
00:22:05.279 --> 00:22:08.960
of this podcast, right, So share something that happened you

394
00:22:09.000 --> 00:22:12.000
connect with me emotionally, now I'm seen as a real person,

395
00:22:12.440 --> 00:22:15.839
and having leaders do that with each other within their team,

396
00:22:16.240 --> 00:22:19.119
that kind of starts to bring those walls down. But

397
00:22:19.160 --> 00:22:21.920
that's just one part of it. And then from there,

398
00:22:22.599 --> 00:22:25.240
I tell you something about me, you tell me something

399
00:22:25.279 --> 00:22:29.720
about you. Then we have conversations about what trust is.

400
00:22:30.240 --> 00:22:32.400
We hit all the different topics of it. So we

401
00:22:32.480 --> 00:22:35.359
hit the statistics, we hit the case studies, we talk

402
00:22:35.400 --> 00:22:38.079
about the emotions, we talk about the neuroscience and human

403
00:22:38.160 --> 00:22:41.319
behavior behind it. But that's the foundation. It's to start

404
00:22:41.359 --> 00:22:44.559
with trust and some of those case studies. We look

405
00:22:44.599 --> 00:22:49.759
at leaders who the entire point of this conversation was

406
00:22:49.799 --> 00:22:53.039
around being self aware, and we look at the differences

407
00:22:53.079 --> 00:22:57.000
between leaders who are really good leaders, and then the

408
00:22:57.119 --> 00:23:00.519
leaders who were bad or toxic leaders. We look at

409
00:23:00.559 --> 00:23:04.319
the behaviors that they exhibited and the differences between those leaders.

410
00:23:04.519 --> 00:23:07.279
So that's another layer that we take them through. I

411
00:23:07.359 --> 00:23:11.160
give my own examples of good leaders versus toxic leaders.

412
00:23:11.599 --> 00:23:16.000
And then we have, just like doctor Kream said, we

413
00:23:16.079 --> 00:23:18.880
go through emotional intelligence. So we look at all the

414
00:23:18.920 --> 00:23:22.680
traits of emotional intelligence, both from the perspective of being

415
00:23:22.759 --> 00:23:25.920
self aware but also being aware of the emotions and

416
00:23:25.960 --> 00:23:28.599
feelings of other people. And that's another layer that we

417
00:23:28.680 --> 00:23:31.440
go through. So we're going through these layers getting them.

418
00:23:31.519 --> 00:23:34.400
We don't just immediately take them to feedback. You know,

419
00:23:34.440 --> 00:23:39.599
from the beginning, it's probably a full day before with

420
00:23:39.759 --> 00:23:42.880
starting with the foundation of trust and moving up to

421
00:23:42.920 --> 00:23:46.319
the point to where we actually do start talking about feedback.

422
00:23:46.960 --> 00:23:51.359
And sadly, so many work environment now we have a

423
00:23:51.400 --> 00:23:55.559
problem with trust issues and the toxic culture. Just a

424
00:23:55.640 --> 00:24:00.559
few days ago, a young leady was like really away

425
00:24:00.559 --> 00:24:03.920
and telling me that I'd be giving my one hundred

426
00:24:04.000 --> 00:24:07.599
person and then the leadership they're always trying to find

427
00:24:07.720 --> 00:24:10.839
fault in what I do. So there isn't any middle

428
00:24:10.880 --> 00:24:14.359
feedback like while I'm working or even in the middle

429
00:24:14.400 --> 00:24:16.839
of the year like one on one or something like that.

430
00:24:17.359 --> 00:24:20.200
There is nothing but the end of the year, the

431
00:24:20.400 --> 00:24:24.160
HR calls you and then give the performance analysis, so

432
00:24:24.240 --> 00:24:27.119
there is no scope and would just give the feedback

433
00:24:27.160 --> 00:24:29.799
that you are batting all these things, so there is

434
00:24:29.960 --> 00:24:33.119
no room for growth or giving the feedback in a

435
00:24:33.160 --> 00:24:35.880
continuous process. I think, what are your thoughts on that,

436
00:24:36.039 --> 00:24:39.240
how important it is to give that feedback environment of

437
00:24:39.400 --> 00:24:42.279
trust in a continuous process not at the end of

438
00:24:42.319 --> 00:24:44.400
the year just to identify your fault.

439
00:24:44.839 --> 00:24:49.200
Oh my gosh. Yeah, we abolutely don't want to cite

440
00:24:49.279 --> 00:24:52.279
white people like out of the blue. And if you

441
00:24:52.279 --> 00:24:56.440
are only giving feedback for that annual performance review, then

442
00:24:56.519 --> 00:24:59.519
I would not want you into the good, productive, effective

443
00:24:59.720 --> 00:25:04.240
leader her bucket right. Feedback is something that should be

444
00:25:04.279 --> 00:25:08.119
done on a consistent and ongoing basis. And there's an example.

445
00:25:08.160 --> 00:25:10.359
I give a lot when I talk about my experience

446
00:25:10.400 --> 00:25:13.480
with a good boss, I will share it in a

447
00:25:13.519 --> 00:25:16.920
different light for you guys here, But the worst boss

448
00:25:16.920 --> 00:25:19.960
I ever had was at one company, My very next boss,

449
00:25:20.000 --> 00:25:24.359
my very next direct supervisor, was the absolute best boss,

450
00:25:24.400 --> 00:25:28.079
best leader I've ever worked with today, hands down. And

451
00:25:28.119 --> 00:25:29.839
one of the things he would do is we had,

452
00:25:30.160 --> 00:25:33.880
depending on the position I held, because I was promoted

453
00:25:33.920 --> 00:25:37.200
at different stages, but we either had weekly calls or

454
00:25:37.240 --> 00:25:40.680
buying weekly calls. I would get off the phone with

455
00:25:40.799 --> 00:25:43.720
him and I would feel like a flip and rock star.

456
00:25:43.960 --> 00:25:46.119
I would feel like, oh my gosh, I am like

457
00:25:46.319 --> 00:25:48.640
knocking it out of the park. I'm killing it. I'm

458
00:25:48.640 --> 00:25:52.359
doing such a great job. He just praised me for

459
00:25:52.400 --> 00:25:56.720
an hour on that call. Life is beautiful, but then

460
00:25:56.759 --> 00:25:59.319
when I would go back and reflect on that conversation

461
00:25:59.519 --> 00:26:04.000
later that day the next day, whenever I would realize,

462
00:26:04.079 --> 00:26:09.079
oh my gosh, he was not complimenting me. He was

463
00:26:09.240 --> 00:26:13.240
coaching me. But he would coach in such a way

464
00:26:13.799 --> 00:26:17.039
that was felt like it was uplifting and praising me.

465
00:26:17.480 --> 00:26:20.920
And what he was doing was he was talking about

466
00:26:21.000 --> 00:26:24.319
my strengths and he would like give me ideas of

467
00:26:24.359 --> 00:26:27.039
how to improve the strength. Where it did not feel

468
00:26:27.079 --> 00:26:29.880
like coaching. It felt a brainstorm session. Oh Amy, have

469
00:26:29.960 --> 00:26:33.000
you thought about this? And then the areas where I

470
00:26:33.319 --> 00:26:37.640
was not as strong, we would have conversations about that,

471
00:26:37.640 --> 00:26:40.880
but I never felt criticized or blamed. I'll give you

472
00:26:40.920 --> 00:26:43.880
one of them. I am excel. Spreadshoots are my kryptonite.

473
00:26:43.920 --> 00:26:46.920
I say, I am not an analytical at all. I'm

474
00:26:46.920 --> 00:26:51.880
the visionary, big sinker, doer, pessionate. But those fine minute

475
00:26:51.920 --> 00:26:55.079
details like that's somebody else's skill set and not want

476
00:26:55.160 --> 00:26:57.440
and I'm good with that, right, they're good with theirs.

477
00:26:57.480 --> 00:27:00.000
I'm good with mine. But so some of those areas

478
00:27:00.079 --> 00:27:04.960
where I wasn't as strong, we put provisions around to

479
00:27:05.039 --> 00:27:06.839
take care of that. And one of the things that

480
00:27:06.920 --> 00:27:08.480
he did was he said, you know what, Amy, I'm

481
00:27:08.480 --> 00:27:10.720
going to look at your reports. You don't worry about

482
00:27:10.759 --> 00:27:12.799
looking your reports. You get out there and do what

483
00:27:12.839 --> 00:27:15.319
you do. I look at the reports, and if there's

484
00:27:15.359 --> 00:27:18.039
ever anything you needed to be concerned about, I'll let

485
00:27:18.039 --> 00:27:20.759
me know, Doctor Cream. He never called me. He never

486
00:27:20.799 --> 00:27:22.599
called me to tell me there was anything to be

487
00:27:22.759 --> 00:27:26.480
concerned about. And I give this example because that was

488
00:27:26.519 --> 00:27:31.400
a constant, weekly or bi weekly feedback session. But it

489
00:27:31.440 --> 00:27:34.000
was a feedback session in a way to help me

490
00:27:34.079 --> 00:27:38.240
move forward. And that's that type of feedback. Even the

491
00:27:38.279 --> 00:27:40.920
things that he felt I needed to work on, we

492
00:27:41.000 --> 00:27:43.160
would talk about it. But it was such a safe

493
00:27:43.240 --> 00:27:46.839
conversation that anytime he ever did coach me in a

494
00:27:46.880 --> 00:27:51.960
way that was to build up a weakness, it wasn't scary.

495
00:27:52.039 --> 00:27:55.319
It didn't feel like I was in trouble. It felt

496
00:27:55.359 --> 00:27:57.559
like he truly cared about me. And I believe that's

497
00:27:57.559 --> 00:28:00.519
the difference. So those people who wait and till once

498
00:28:00.559 --> 00:28:03.880
a year to give you feedback, they're doing a grand disservice.

499
00:28:04.279 --> 00:28:07.079
There was a leader in my life who I used

500
00:28:07.079 --> 00:28:11.039
to ask pretty consistently for feedback or areas where he

501
00:28:11.119 --> 00:28:13.640
felt I can improve. And I'll tell you he never

502
00:28:13.720 --> 00:28:16.319
did give me one as many times as I asked.

503
00:28:16.640 --> 00:28:19.640
If you're never going to give anybody feedback and you're

504
00:28:19.680 --> 00:28:22.319
going to give them anything less than a ten out

505
00:28:22.359 --> 00:28:26.640
of ten on their performance review, then you've truly filled

506
00:28:26.680 --> 00:28:28.640
them as a manager and as a leader.

507
00:28:29.039 --> 00:28:32.559
Yeah, and we're talking about building trust in the workplace

508
00:28:32.640 --> 00:28:35.799
and giving feedback. But then there's also in personal life too,

509
00:28:35.839 --> 00:28:39.880
because you've been through some really toxic relationships and also

510
00:28:39.880 --> 00:28:43.119
some good personal life relationships too. So tell us a

511
00:28:43.119 --> 00:28:46.119
little bit about how to build trust some of those

512
00:28:46.160 --> 00:28:48.279
good things and bad things you've seen when it comes

513
00:28:48.319 --> 00:28:52.480
to trust in your personal life as well.

514
00:28:52.759 --> 00:28:55.920
So I am married again. I was a widow and

515
00:28:56.000 --> 00:29:01.160
I'm married again. One of the hardest things that I

516
00:29:01.200 --> 00:29:03.359
ever had to do was learn how to trust again

517
00:29:03.519 --> 00:29:08.160
after that. My husband, Larry and I now have been

518
00:29:08.200 --> 00:29:13.200
married for oh almost six years, and we dated for

519
00:29:13.240 --> 00:29:15.480
two two and a half years before we got married.

520
00:29:16.119 --> 00:29:18.720
He likes to say, then I broke up with him

521
00:29:18.759 --> 00:29:21.400
twenty four times in that two years. I think he's

522
00:29:21.440 --> 00:29:25.839
exaggerating because he's personality like a funny guy. I think

523
00:29:25.839 --> 00:29:27.960
he's exaggerating a little bit. That I did break up

524
00:29:27.960 --> 00:29:30.440
with and the reason for that was because I was

525
00:29:30.519 --> 00:29:33.720
so scared of being hurt again. Yeah, I was so

526
00:29:33.880 --> 00:29:37.680
scared of being hurt again. It was a very long,

527
00:29:37.880 --> 00:29:42.640
arduous process of learning how to trust a man, let's

528
00:29:42.720 --> 00:29:45.759
just say, a romantic partner again. But what I have

529
00:29:45.880 --> 00:29:51.640
found is if we stay knotted up and scared and

530
00:29:51.720 --> 00:29:56.319
don't open ourself up and take a risk, yeah, I

531
00:29:56.400 --> 00:29:58.720
might not ever be hurt again, but I'm never going

532
00:29:58.799 --> 00:30:02.440
to have that really good stuff that we talked about

533
00:30:02.440 --> 00:30:05.359
at the very beginning, the happiness and the joy and

534
00:30:05.400 --> 00:30:08.039
all of that. So you have to take that risk.

535
00:30:08.440 --> 00:30:11.319
You have to take a risk if you're going to

536
00:30:12.160 --> 00:30:14.400
have a great life, if you're going to be happy,

537
00:30:14.440 --> 00:30:16.559
if you're going to have joy in your life. You

538
00:30:16.680 --> 00:30:19.359
can't stay tied up and stuck. You have to be

539
00:30:19.440 --> 00:30:21.839
willing to take a risk and be willing to get

540
00:30:21.920 --> 00:30:24.960
hurt in the process. I'm not sure if I answered

541
00:30:25.000 --> 00:30:26.720
your question exactly or not.

542
00:30:27.240 --> 00:30:31.759
Yeah, So it sounds like building trust is it's a process, right,

543
00:30:31.839 --> 00:30:35.640
And after you've been hurt, it's harder because you have

544
00:30:35.799 --> 00:30:39.960
those experiences. How about other relationships in life too, because

545
00:30:40.119 --> 00:30:42.400
certainly you've had to build trust with children, now with

546
00:30:42.480 --> 00:30:46.240
the grandchild, as well those What are some suggestions that

547
00:30:46.279 --> 00:30:49.400
you would give for new parents their grandparents who are

548
00:30:49.400 --> 00:30:51.839
looking to build trust in those relationships.

549
00:30:52.440 --> 00:30:57.640
Oh my gosh. So my philosophy was as a parent

550
00:30:58.480 --> 00:31:03.400
that above everything else, the primary thing I wanted to

551
00:31:03.440 --> 00:31:06.680
do was ensure my children both knew that I loved them.

552
00:31:08.359 --> 00:31:11.759
Every decision I made was around love, every decision. A

553
00:31:11.759 --> 00:31:14.839
lot of times when people are divorced parents, you'll see

554
00:31:14.880 --> 00:31:18.519
the parents make decisions out of selfishness, not what's best

555
00:31:18.519 --> 00:31:21.480
for the child, but what's best for them, and that's

556
00:31:22.000 --> 00:31:26.279
human nature to do. But I truly made decisions for

557
00:31:26.359 --> 00:31:28.559
my children based off of what was best for them,

558
00:31:28.839 --> 00:31:32.240
and that goes for everything that went for. Every decision

559
00:31:32.279 --> 00:31:34.559
I made was around what is best for them and

560
00:31:34.599 --> 00:31:37.640
how are they going to feel loved? So building the trust.

561
00:31:38.279 --> 00:31:42.880
It's funny that you asked that because my granddaughter, she's five,

562
00:31:44.559 --> 00:31:47.400
and when she was when we found out she was

563
00:31:47.480 --> 00:31:51.279
on the way, I remember telling my husband I related

564
00:31:51.319 --> 00:31:54.000
it to a lady who was like a grandmother to me.

565
00:31:54.480 --> 00:31:56.960
She wasn't a grandmother by blood, but she was like

566
00:31:57.000 --> 00:31:59.559
a grandmother to me, and I called her Tadpole. There's

567
00:31:59.599 --> 00:32:04.920
a story around that, but I felt more love and

568
00:32:05.079 --> 00:32:08.680
acceptance from her than just about anybody else in my life.

569
00:32:08.680 --> 00:32:11.279
And the reason for that is because she accepted me

570
00:32:11.319 --> 00:32:13.279
for who I was. She didn't try to change me.

571
00:32:13.880 --> 00:32:16.640
Of course, teaching me because I was a child and

572
00:32:16.680 --> 00:32:20.839
I needed to be taught. But I didn't feel condemned

573
00:32:21.160 --> 00:32:25.640
or criticized. I felt truly loved and accepted and appreciated

574
00:32:25.720 --> 00:32:28.720
as a person. And so I told my husband when

575
00:32:28.720 --> 00:32:31.039
my granddaughter was on the way, I said, I want

576
00:32:31.119 --> 00:32:34.119
her to be able to view me the same way

577
00:32:34.240 --> 00:32:38.640
I viewed Tadpole. So again, John, that's an intentional choice.

578
00:32:38.759 --> 00:32:42.240
I made the decision to make sure that she knows

579
00:32:42.279 --> 00:32:45.319
that she's loved, that I accept her for who she is,

580
00:32:45.599 --> 00:32:49.960
while correcting her as needed right and creating a safe

581
00:32:50.000 --> 00:32:52.559
place for her. It goes back to all of the

582
00:32:52.640 --> 00:32:55.319
relationships you have in your life, though, whether it's a

583
00:32:55.440 --> 00:33:00.519
child and grandchild friendships, it's being vulnerable. It's a give

584
00:33:00.559 --> 00:33:04.599
and take relationship, but it's making the decisions to accept

585
00:33:04.640 --> 00:33:08.240
them for who they are while correcting and providing feedback

586
00:33:08.319 --> 00:33:10.880
needed to help me. If you saw somebody who is

587
00:33:11.240 --> 00:33:15.799
just completely destroying, wrecking their life and you said nothing,

588
00:33:16.039 --> 00:33:20.240
You're not a good friend. True, So one of this again,

589
00:33:20.440 --> 00:33:23.200
the most sincerest form of love you can show someone

590
00:33:23.640 --> 00:33:25.319
is to say, here's what I see is happening in

591
00:33:25.359 --> 00:33:28.160
your life. I love you and I don't want to

592
00:33:28.200 --> 00:33:31.559
see you destroy your life. How can I help you?

593
00:33:31.599 --> 00:33:33.480
This is what I see. What do you need from me?

594
00:33:34.039 --> 00:33:38.640
But it's that vulnerability, it's creating a safe place, it's

595
00:33:39.319 --> 00:33:42.519
doing making decisions from a place of love, I would say,

596
00:33:42.720 --> 00:33:43.759
And then it's give and take.

597
00:33:44.480 --> 00:33:47.400
Yeah, yeah, I know, coaches. One more question, My final

598
00:33:47.480 --> 00:33:50.079
question for you today. We're coming off of an event

599
00:33:50.119 --> 00:33:52.279
called the Global Leadership Summit, which all three of us

600
00:33:52.279 --> 00:33:55.480
were involved with here locally, and faith is such an

601
00:33:55.519 --> 00:33:59.559
important theme behind that and the importance of many of

602
00:33:59.599 --> 00:34:03.160
all are people of faith here. And I think it's

603
00:34:03.200 --> 00:34:06.640
so important to include that in your journey too, because

604
00:34:06.680 --> 00:34:08.679
you mentioned it earlier how important it was for you.

605
00:34:08.719 --> 00:34:11.280
How does that continue to guide you today in all

606
00:34:11.320 --> 00:34:13.679
of your leadership decisions everything.

607
00:34:14.320 --> 00:34:17.960
Like I pray before our podcast, I pray during our podcast,

608
00:34:18.440 --> 00:34:21.840
I pray this morning. I a lot of the because

609
00:34:21.880 --> 00:34:23.480
I don't watch a lot of TV, and that's not

610
00:34:24.639 --> 00:34:27.960
a faith based or is not based off of my faith.

611
00:34:29.039 --> 00:34:31.559
But it does free up a lot of time to read,

612
00:34:32.519 --> 00:34:35.519
to listen to podcasts, faith based podcasts, to do things

613
00:34:35.559 --> 00:34:38.679
like the Global Leadership Summit. But it is the foundation,

614
00:34:39.239 --> 00:34:43.480
and you're absolutely right, there's it's having those conversations with

615
00:34:43.559 --> 00:34:46.440
the people that you care about, because if we do

616
00:34:46.559 --> 00:34:49.199
care about them, we care about where they spend eternity,

617
00:34:49.679 --> 00:34:53.679
praying over them, praying with them. My granddaughter, before she

618
00:34:53.719 --> 00:34:55.519
would walk, we say a lot of times she's going

619
00:34:55.559 --> 00:34:57.119
to be a dancer, she's going to be a store

620
00:34:57.920 --> 00:35:00.960
there's no doubt about it, Like she's just amazing. But

621
00:35:01.039 --> 00:35:03.840
before she can even walk, she would have her hand

622
00:35:04.000 --> 00:35:06.440
on the coffee table in my living room and she'd

623
00:35:06.440 --> 00:35:10.079
be raising her hand praising Jesus, like listening to worship music.

624
00:35:10.159 --> 00:35:13.800
So it's every part of my life. I don't believe

625
00:35:13.840 --> 00:35:16.039
my faith can ever be segmented out of a part

626
00:35:16.039 --> 00:35:17.079
of amy.

627
00:35:17.239 --> 00:35:19.360
Thank you, we really appreciate it. You have one final

628
00:35:19.440 --> 00:35:22.440
question because I'm just curious. It's a broad topic, but

629
00:35:22.480 --> 00:35:24.920
I'd like you to zero win because one of the

630
00:35:24.960 --> 00:35:28.000
things you talk about is you help leaders build stronger teams,

631
00:35:28.039 --> 00:35:30.840
and obviously that's a big term, but if you're to

632
00:35:30.920 --> 00:35:34.000
zero win, you're working with a young leader and helping

633
00:35:34.320 --> 00:35:39.280
him or her build a better team. Give us one

634
00:35:39.440 --> 00:35:42.760
or two ideas that you would advise that leader to

635
00:35:42.800 --> 00:35:43.960
get off to a great start.

636
00:35:45.199 --> 00:35:50.079
The first thing is, the same skills that made you

637
00:35:50.159 --> 00:35:53.800
successful as a doer are not going to serve you

638
00:35:53.840 --> 00:35:56.679
well as a leader. You have to have a completely

639
00:35:56.679 --> 00:36:01.559
different skill set. And so it's continuous learning, continuous improving.

640
00:36:01.880 --> 00:36:05.000
It's things like we've talked about. Communication is a huge

641
00:36:05.000 --> 00:36:10.880
one time management delegating, but delegating effectively, meaning that when

642
00:36:10.920 --> 00:36:13.480
you delegate tasks and a lot of times when new

643
00:36:13.559 --> 00:36:16.440
leaders step in, they think they have to keep doing everything.

644
00:36:16.679 --> 00:36:19.400
But one of the best things you can do is

645
00:36:19.920 --> 00:36:23.960
to find out what are the skilled and talents of

646
00:36:24.000 --> 00:36:27.559
the people on your team and delegate those things to

647
00:36:27.639 --> 00:36:31.840
those people based off of what their goals are for

648
00:36:31.960 --> 00:36:34.039
their career. So what are they good at, where they

649
00:36:34.119 --> 00:36:37.159
need growth, how can they improve? Now you're not always

650
00:36:37.199 --> 00:36:40.119
going to have perfect alignment, but as best as possible,

651
00:36:40.559 --> 00:36:43.320
get to know the people on your team, find out

652
00:36:43.360 --> 00:36:46.639
what their career goals and their career aspirations are, and

653
00:36:46.679 --> 00:36:52.079
then empower them equip them to be able to grow

654
00:36:52.239 --> 00:36:54.840
in their role. So I think the biggest thing is

655
00:36:54.920 --> 00:36:57.440
to understand that you have to continue growing, that you

656
00:36:57.519 --> 00:37:01.079
can't keep depending on the same tools and skills that

657
00:37:01.119 --> 00:37:05.559
you had. That it's communication, it's effective delegation, it's learning

658
00:37:05.599 --> 00:37:08.679
emotional intelligence, it's all of these things that we say

659
00:37:08.760 --> 00:37:09.679
make a great leader.

660
00:37:10.119 --> 00:37:12.480
Very well said Amy. We love your work. We love

661
00:37:12.800 --> 00:37:16.079
certainly the stories that you've brought to us today. Some

662
00:37:16.159 --> 00:37:19.159
things in life they're just they're difficult, and I know you've,

663
00:37:19.400 --> 00:37:22.159
like your Numa said earlier, you've given strength to those

664
00:37:22.239 --> 00:37:24.320
who might be going through some of those similar things,

665
00:37:24.360 --> 00:37:27.559
maybe things that aren't quite as dramatic as what you

666
00:37:27.639 --> 00:37:29.920
went through, but still traumatizing in their own way. So

667
00:37:30.079 --> 00:37:32.440
thank you for coming on and sharing some of your

668
00:37:32.440 --> 00:37:34.880
time and insight here. Finally, is there a way that

669
00:37:34.880 --> 00:37:37.320
anybody could learn more about your work, get in touch

670
00:37:37.360 --> 00:37:39.199
with you. I know you got some great things going

671
00:37:39.239 --> 00:37:40.199
on online.

672
00:37:40.400 --> 00:37:43.800
Yeah, I'm on I'm on LinkedIn and also have a

673
00:37:43.800 --> 00:37:47.119
couple of the websites. One is Amy Pokotchick, so it's

674
00:37:47.199 --> 00:37:50.000
just my name is spelt amibokotcheck dot com. The other

675
00:37:50.039 --> 00:37:52.880
one is alpsure dot com. It's a l P S

676
00:37:53.000 --> 00:37:55.920
t R A dot com so we also have a

677
00:37:55.960 --> 00:37:59.519
podcast called The Shift, but that's on our Oltra website.

678
00:37:59.760 --> 00:38:01.639
But those are some of the best ways to get

679
00:38:01.679 --> 00:38:03.519
in touch with me. And then my email address is

680
00:38:03.559 --> 00:38:09.199
my first name, Amy, Amy at Alkstra alpstr a dot com.

681
00:38:09.559 --> 00:38:09.920
Very good.

682
00:38:09.920 --> 00:38:12.000
Those links down in the show notes. Amy. We can't

683
00:38:12.039 --> 00:38:13.960
thank you enough for your time today and all the

684
00:38:13.960 --> 00:38:16.480
insight you brought here to the Womenless Leadership Lounge.

685
00:38:16.719 --> 00:38:18.119
Thank you, John, appreciate it.

686
00:38:18.559 --> 00:38:21.039
Thank you for joining us this week at the Limitless

687
00:38:21.119 --> 00:38:24.119
Leadership Lounge. To listen to this episode again and to

688
00:38:24.159 --> 00:38:28.119
find previous episodes, check us out on Apple Podcasts, Spotify,

689
00:38:28.280 --> 00:38:30.679
and Spreaker. You can also get in on the conversation

690
00:38:30.920 --> 00:38:33.679
find us on Facebook and Instagram. Then tell three of

691
00:38:33.679 --> 00:38:36.920
your friends to join in as well. Coach Numa and John.

692
00:38:36.960 --> 00:38:39.920
We'll be back again next week for another try generational

693
00:38:40.000 --> 00:38:43.360
leadership discussion. We'll talk to you then on the Limitless

694
00:38:43.480 --> 00:38:45.639
Leadership Lounge.