The Art of Effective Communication and Leadership with Dr. Stephanie Duguid

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As a leader, you're going to
work with so many different people, and

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if you don't know how to communicate
and how to adjust the way you communicate

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to your different audiences, you're not
going to be successful. Welcome to the

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Leader of Learning Podcast. I'm your
host, doctor Dan Krinis, and this

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is where I help educators grow their
impact as instructional leaders because my research and

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leadership experiences have led me to understand
that someone like you, regardless of your

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role or your title, can have
a tremendous impact on your organization. I

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chat with inspiring guests who are truly
making an impact as instructional leaders. Whether

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this is your first time listening or
you come back for more, I hope

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you've subscribed to this show on your
preferred podcast app so you don't miss any

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of the great episodes, topics,
or guests. Anyway, I'm so glad

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you've tuned in. Now let's get
started. Welcome back to another episode of

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The Leader of Learning podcast. In
this episode, we're joined by doctor Stephanie

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do Good, a renowned expert in
educational leadership and inspiration for professional women everywhere.

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As the founder of do Good Leadership, Doctor Stephanie has carved a niche

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in fostering positive educational environments and championing
women in leadership roles through her personal anecdotes

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and profound insights. We'll explore the
themes of overcoming imposter syndrome, the power

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of effective communication, and the essential
steps to becoming a transformative leader. So

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we're gonna jump right in after these
messages is my interview with doctor Stephanie do

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Good. All right, Leader of
Learning, Welcome back, another exciting episode

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with a great guest. Doctor Stephanie
do Good is an expert in educational leadership.

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So right up, my Aali and
I know that's what you enjoy listen

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into. Also, she's an international
best selling author and a recognized leader among

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professional women. She's the owner and
founder of do Good Leadership Go figure,

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with over one hundred conference invitations and
numerous appearances at colleges and universities. Doctor

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Stephanie is a renowned speaker known for
her expertise in positive educational leadership and effective

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communication. Furthermore, she is a
consistent advisor to educational leadership programs, leveraging

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her background as a former chief academic
officer and state educational leader. Her educational

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contributions have earned her accolades, including
the Excellence Award from the National Institute of

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Staff and Organizational Development. Doctor Stephanie, Welcome to the Leader of Learning podcast.

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I appreciate it. I know that
when we connected and I saw all

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the commonalities that we have in the
content that we create and the messages that

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we love to spread, I knew
that it'd be exciting to get you on

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here. Are so welcome, and
if you could, if there's anything I

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missed in that introduction, please let
us know a little bit more about who

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you are, where you are,
and what you do. Oh, of

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course, thank you so much.
I'm so excited to be here. I

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always love sharing learning and the love
of learning with others. So I am

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doctor Stephanie dugid. I'm originally from
Houston, Texas via Phoenix, Arizona,

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and now I live in a small
town called westn Mississippi, which is about

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two thousand folks, and so I
just love where I am because it is,

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you know, such a community of
individuals, and I think that being

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a Leader of Learning, that's that's
exactly what it is. It's finding your

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own community. And even though we
are not in the same city, or

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same state. You know, we
found some commonalities between our connections and that's

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how we're here today. So it's
just like having a small town through the

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digital age, right, So let's
start with your you're speaking when you are

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speaking to full first of all,
who are they? And if you could

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just kind of take us through a
little bit of the message that you provide

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there when it comes to leadership and
I guess empowerment, you know, take

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us through that absolutely. You know, I've been speaking for many years in

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different platforms. The majority of it
has been to educational leaders, educators themselves,

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administrators, but more recently I left
the college where I was working to

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focus on empowering others. And one
of my main areas is empowering women in

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educational leadership because that is an area
where you know you and I talked about

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it briefly before this, that you
need more confidence and courage, but also

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that sneaky imposter syndrome that tends to
set in. And so that's one of

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my main areas. And part of
that came from my mom, who was

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a very amazing educator in a Texas
high school for forty years and she was

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just able to connect with people,
and I watched her as I was growing

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up about how she could communicate,
how she could connect, and I was

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just enthralled with how she could do
that. And she was really my mentor

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and everything that I did. But
unfortunately, when I was twenty seven,

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she died in a car accident,
and so my mentor was all of a

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sudden gone. And I determined that
I didn't want to find some of the

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mentors that were out there, you
know, like the Tony Robbins and you

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know, and those although they're amazing, they're very masculine for me, and

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I really wanted to have that feminine
guide, and so I did a lot

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of professional development and reflection and introspection
and I decided to you know, figure

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it all out of my own,
but I didn't want other women to have

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to go through that themselves. And
so that's where my speaking came in,

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is that I am now a mentor
to a lot of women and help guide

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them along the way to gain that
confidence, that courage, and you know,

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offset that imposter syndrome so they can
take those steps into those leadership roles.

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So my main keynote that I do
is called Decide, Discovered, Defy,

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and it's really all about exponentially elevating
the packed in leadership. And so

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if you think about those three terms, it's decide. You know, you

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have to be so uncomfortable with your
situation that you're going to make a decision

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that you're going to make a change, and so that's where the decide comes

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in. Then at that point,
you're like, all right, if I'm

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going to make a change, now
I have to really do some of that

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growth, that reflection, that introspection. I'm discovering who I am and who

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I want to be. And then
the defy is when you're putting all of

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this into action and you're stepping into
that new role and you have the posture

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and you have the voice and you're
filling that space. And so that's the

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main speech that I tend to do. But others always include communication or effective

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communication, positive conflict resolution, mindset, all of those pieces. Positive leadership

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is another big one, and it's
all around ways that you can connect and

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empower one another. It's not in
an aggressive format. It's not I deserve

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to be this because of whatever reason
it is. I'm really connecting with people

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and we work well together. We
find each other's strengths and how can we

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grow and be successful. Yeah,
first of all, sorry to hear about

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your mom. I know it was
a long time ago, but I am

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curious, especially given your your your
mission and your impact on empowering women in

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leadership. You said you you did
look up to your mom as a as

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a mentor, a female mentor leader. I'm wondering when, when you,

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unfortunately did not have her anymore,
who else did you look to? Who

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else did you look up to?
Well, it's and people might think that

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I'm crazy when I say this,
but it was still my mom. I

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mean, even though she was gone, She's the one that I always thought

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about, you know when when somebody
passes, And I felt this myself.

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When somebody passes, you know,
I remember the good things. And she

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was kind of my idol. So
I would I would think about how she

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did things. I would think about
how she would communicate. And so I

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was a when she passed away.
It was my third day of my first

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teaching job, and so she knew
that I was going into teaching, but

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she didn't know the expent of it. And so let me let me kind

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of give you a little bit more
of a backstory on Mom. I don't

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know if you've ever heard of the
term a welcome wagon lady. So in

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Shiryland, Texas, where I was
raised, she was the welcome wagon lady,

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and so that was the one that
had to meet all the new people

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in town, you know, give
them some great things, and that she

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was the communicator with them. And
when she died. She died on August

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twenty third, two thousand and one, which was just before nine to eleven.

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And so when nine to eleven happened, I finally realized why Mom had

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to go. And my way of
dealing with her is that she had to

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be the welcome wagon woman in heaven
for everybody coming from nine to eleven.

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And so I felt that she was
still doing what she always did, and

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I just everything that I did,
I would always go, all right,

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Mom, you know, is this
where you want me to be? Or

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am I doing the right thing?
And so I would I would talk to

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her more or less and just get
these these feelings and really feel like she

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was still talking to me because I
didn't have anybody else that I would look

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to when I was that young and
that new I had been married about three

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years, so my husband was amazing. My dad was still around, so

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of course, you know, I
look to my dad and my family,

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but beyond that, it's really it's
still always been my mom, and still

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a lot of what I do is
because of her and her influence. Yeah,

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you mentioned the three terms that make
up a big part of your speaking

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and your keynote, but you've also
mentioned the term communication quite a bit already

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in the first seven and a half
to eight minutes of this conversation, and

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so I wanted to dive into that
a little bit. You know, I

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speak a lot about leadership and really
that anyone can be a leader, regardless

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of your role or your title.
So I talk about building trust and how

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communication is a big part of that. As a matter of fact, shameless

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plug, I have a free course
called Unlocking your Leadership Potential, and it

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was literally all built around this idea
of building trust and the dos and don'ts

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and so so much of what to
do and what not to do when it

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comes to leadership is around communication and
that aspect of relationship building as well.

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And so, what is it,
you know, specific to women or not,

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what is it that you really want
to get across when it comes to

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how to leverage those communications skills and
strategies in that leadership realm. You knows,

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as a leader, you're going to
work with so many different people,

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and if you don't know how to
communicate and how to adjust the way you

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communicate to your different audiences, you're
not going to be successful, you know,

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as an educational leader. And as
you mentioned, you don't have to

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have a title to be a leader, and even some leaders with titles aren't

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leaders. You know. It's the
way that you work with one another and

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treat one another. So as an
educational leader, I had to work all

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the way from my board, all
the way down to the students, to

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the maintenance staff, to the legislators, to parents to grandparents, and you

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have to be able to change your
message every time that you do that.

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So one of the biggest things that
I do is I encourage everyone to learn

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their communication personality, believe it or
not. And so there are some questions

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that describe you, and the one
that you resonate with the most tends to

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lend you to identify what kind of
personality you are. Are you the lion

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so you're very dominant? Are you
an otter or a beaver or a Golden

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retriever, and the golden retriever is
the friendly you know, doesn't like the

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rules and wants to make everybody happy. So if you figure out how you

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communicate, and then you can kind
of figure out who the person is that

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you're communicating with, what animal they
are, you can figure out how your

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message is going to be a little
bit better and a little bit more tailored.

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Because if you get two people that
are exactly the same in a room,

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they might have some challenges with the
way that they communicate. They're probably

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going to be on target with their
goals, but how they communicate they both

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want to be dominant, whereas if
you get two Golden Retrievers in there,

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you're not gonna get anything done.
They're going to want to talk about the

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weekend and the plan is for next
year, and you know all these other

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things. It's the fun the fund
group. So that is one big thing

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is figuring out what your personality is
with your communication. The second piece is

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realizing and we always talk about verbal
and nonverbal. You know, verbal is

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seven percent of communication and nonverbal as
all the rest, but people forget that

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when you're texting or emailing that's only
seven percent. You're losing the body language,

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you're losing, the facial expressions,
the voice intonation, everything else you're

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losing. And at the same time, even when you text or you message

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somebody, how many times do you
really understand what is being said? That

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breaks down that message? Even more
so, as we're talking to these leaders,

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it is let's not only folks on
the digital messaging. Let's get to

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know your folks in person. You
know, have those walk around the office

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so that you get to know who
they are, learn about their family,

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get to know who who they are
whenever they're not at work, you know,

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spend some time outside of the four
walls of your office or your institution,

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Because when you know somebody as a
person, then you're going to understand

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how they communicate best, what messages
they understand, If they're having some challenges,

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they're going to be more likely to
speak with you about them. And

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so it's all about that relationship building, but learning the communication process as you

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go along. This podcast is a
proud member of the Teach Better podcast Network.

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Better Today, Better Tomorrow and a
podcast to get you there. Explore

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more podcasts at www dot Teach Better
Podcastnetwork dot com. Now let's get back

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to the episode. I love so
much of what you said, and I'm

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going to pull a few things out, and it's not to take away from

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the entire message, but it's just
a couple of things really stood out to

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me. First, you said something
about understanding how to change and adapt your

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message according to who you're dealing with, who's in front of you, and

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what their communication personality is like.
And you know, a lot of my

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audience or educators, and some of
them are still in the classroom, And

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it's the same thing with students,
right. We call that personalized learning or

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differentiated instruction. It's understanding and tapping
into the unique ways that students learn and

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learn best. And we used to
call it learning styles. Now it's more

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like universal design for learning. But
it's all the same thing, you know,

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understanding who you're working with and how
to really get the most out of

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them. So I really love that
you said that, and it also reminded

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me when you were talking about personality
in community, you know, your communication

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personality. When I started getting more
into educational leadership and when I became a

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full time instructional coach, I took
a course that was kind of my first

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introduction to the term the growth mindset, and it was discussing basically placing people

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into like four buckets according to really
how much of a growth mindset they had,

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and it really made me think about
how I needed to approach people given

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their either you know, willingness or
their reluctance to change and to grow.

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And that has served me so well
over the years in terms of, you

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know, coaching teachers and working with
them and understanding that sometimes changes is harder

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for some than others, and but
really understanding who I'm dealing with. I've

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thought less about the communication part of
it, but it is that's something that

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I've tried to really keep in mind
too. You know, as I go,

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I was wondering, actually speaking of
the personality, you know, communication

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personalities is their way for people to
kind of find out their communication personality.

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There is and you reflect on what
kind of Oh sure, yeah, I

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mean there's all kinds of little surveys
and things that are out there, and

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I can't give you the specific name
of it. I wish I could,

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but I don't have it in front
of me, But there are things about

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your communication personality if you put it
out there, then there's going to be

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some things that might be different animals, or it might be different adjectives or

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you know, descriptors. But it's
really on a grid axis if you think

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about an X Y axis as if
you're in a math class again, and

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I hope nobody has any you know, any stress that really just builds up

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when you think about that. But
if you have, you know, if

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you're introverted versus extroverted, or if
you are you know, a thinker versus

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a feeler. So those logical analytical
and then those touch touchy feeling types.

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So if you put those on a
grid and figure out where you are,

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that's going to lend yourself to understand
what grid you're going to be in.

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But if you just look up communication
personalities and then you put lion, beaver,

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otter and golden retriever, I'm sure
that you could find it because there's

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all kinds of assessments about it.
Okay, we'll do I'll do that.

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You know, I will tell the
listeners right now too, because we're recording

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this a few weeks ahead of time. Between now and the time this episode

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comes out, I'll do some research
and my hope is that in the show

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notes for this episode, so listeners, you can go to the description of

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the episode and I'll have link in
there, but I can send it to

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you. I can send it to
you so that you have it. Yep,

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we'll link that in the show notes
and our listeners can go and find

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out what animal they are when it
comes to their communication personality. I love

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that. That's really cool. I'm
definitely gonna look into that myself. Now.

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One of the things that we talked
a little bit about on the recording

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so far, but a little bit
more even before we hit record, was

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the idea of imposter syndrome. And
I think you brought that up again because

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it pertains to specifically women that is
your target audience, but you know in

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general as well, with a lot
of people who are looking to get into

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leadership, or maybe when they first
get into leadership, and they kind of

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have this feeling of like why me, why am I here? You know,

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why am I an expert? But
I was wondering, like, when

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you are speaking or when you are
coaching and consulting with let's say women specifically,

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what are some ways that they can
combat that feeling of that they're not

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enough or they're not enough of an
expert, or they can't compete with the

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men in the in the same field. You know, whatever feelings contribute to

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that imposter syndrome, how can they
really get around that? You know,

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there are a lot of strategies,
and every person has to find their own

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strategy as to how they're going to
overcome that. But first and foremost is

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whenever you're in education, you know, we are so great at focusing on

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the policies and procedures, you know, making sure that we onboard people completely

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forget about the person themselves. So
we are so great at saying, okay,

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do this, do this, do
this, and oh wow, you're

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great at that. Let me put
you in this leadership position with no leadership

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training and see how you do.
So that is the first challenge, is

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that a lot of times we are
thrown and when I say We'm using that

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loosely, it could be men,
women, I mean, old, young,

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It doesn't matter. Whenever we are
put into a position like that,

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you often wonder, oh my gosh, am I prepared for this? I

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have no training? How am I
going to do this? So right away

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you're wondering, how did I get
in this? Position, and how am

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I going to be successful? So
right there at starting. So one of

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the best strategies that I've heard,
and I just heard this recently and it

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came out of a book by Jen
Gottlieb called Be Seen, and it was

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just released not too long ago.
But her strategy is, whenever you are

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having that feeling, you know,
get a piece of paper out, write

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down the amazing things that you've done
in your life. It could be that

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you raise two great kids. It
could be that you know you made it

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to all your daughter's days. It
could be that you know you have a

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podcast, it could be that you
created these online courses, whatever it is.

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Write down this list of your amazingness, and then read it out loud

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as if you're talking about somebody else. And when you read that, you're

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like, oh my gosh, that
person's pretty cool, and then you realize

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it's yourself. You know, you
have done some amazing things in your life.

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You know, own it. Make
sure that you're your authentic self and

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to believe in yourself. And whenever
you have those moments of I don't know

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if I belong here, look at
all that you've done, read that list,

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post it close, to your desk
space or someplace where you go if

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you have these thoughts and refer to
it, because then you go, you

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know what, I know how to
do this. I can do this,

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and you start to get a little
bit more confidence. Now at the same

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time, whenever you're in a position
and a lot of individuals they say,

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oh, I'm going to go in
and I'm going to change all these things

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and I'm going to do all these
things, and you're setting yourself up for

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failure if you try to do too
much at the beginning. So I always

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encourage folks, you know, find
one small thing, feel that success.

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Do one more thing, feel that
success, and as you build a little

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bit at a time, you're going
to realize that your confidence is building,

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your courage is building, and you're
being successful at that opportunity. That's really

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cool advice. I appreciate that very
much, and again not just for women,

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but for everyone. You know.
And some of that question and part

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of the conversation stem from the fact
that it was me who brought up that

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I face imposter syndrome quite a bit, so I really appreciate that. Now.

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I have to admit also that while
we were speaking, I was looking

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you up on Amazon because I know
you're an author, and I'm seeing,

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unless there are lots of doctor Stephanie
do Goods out there, I'm seeing some

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kind of diverse writings and take us
through some of the work that you've done

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there. It's pretty intriguing, it
is. And so it all started again

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back to my mom, and I'll
do a quick story about a recipe book

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that I have. So I told
you Mom died in two thousand and one,

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and my mother again was this amazing
teacher that connected with her students,

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and she had this one student that
she really connected with and the student was

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good at typing, and so my
mom, unbeknownst to me, gave her

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all of her family recipes and gave
them to her to type up well between

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the time she gave them and you
know, a few weeks later, Mom

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passed away in the car accident.
So again I didn't know that the student

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had this. Fast forward thirty years
or twenty years. So this was in

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two thousand and twenty one, after
my thirty year high school reunion, I

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got a phone call from one of
my classmates and said, Hey, somebody

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from Dulla's High School where my mom
taught is trying to get a hold of

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you. She said, she has
something of your mom's. IS said,

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okay, if I give your nue
it absolutely, you know, if it's

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something of moms, absolutely, So
the student called me and she said,

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I have something of your moms that
I want to give back to you.

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I've been holding on to them for
all this time because they connected me with

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her. Even after she was gone. I was in a bad relationship,

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I had a health crisis, I
was in a negative family atmosphere, and

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this just really helped me stay grounded. She goes, but now my cancer's

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and remission and I have a great
relationship with my soon to be spouse,

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and so I felt like I could
finally get rid of these recipes. So

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she sent them to me and I
opened them up and they were all these

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teacher folders of handwritten recipes of my
moms that I never knew existed. And

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so whenever she sent them to me, it just it brought back all of

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these emotions. And I actually had
a dream one night that I just have

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to publish this. I have to
put this out there because it just was

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a calling that I had to do. So there's a story about it in

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the beginning of the book, and
it is a one hundred and ninety two

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bait page cookbook of over eight hundred
recipes from our family. And my mother

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was born in Maryland. My dad
was born in Idaho. His dad was

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military, so they moved all over
and my dad lived in Italy for a

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few years. I grew up in
Texas, and so these are recipes from

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all over. My grandparents lived in
Colorado. So you're not going to find

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the word microwave in this book because
they are old fashioned recipes. But that

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is one area that you know.
I've been on the Kate Delaney Show because

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of that book. I've been invited
to go to a whole lot of festivals

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for books because of that book.
And it's just the story that's behind it

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really is what pushes it. Some
of the other books that I have,

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there are two there called Texas Angel
one in Texas Angel Part two, and

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those are Texas Angels my mom.
And so when I started doing the recipe

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book, it got me thinking,
and one's about connection and once about life

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lessons, and those are small reads. And then while I was writing,

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We'll see one that says Dalton,
do get on it, which is my

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son who said, Mom, you're
writing a lot. I want to write

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a book and I said, Okay, what do you want to write a

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book on? And so he wrote
a book about his grandpa baseball because his

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grandpa introduced him to baseball and lives
in Arizona. So that's one that he

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wrote and he really did write that. I just helped with some of the

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editing. And then the other one
that you'll see is called Dream to Rise,

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which is an anthology I did with
several other authors, and it is

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the story of love and loss and
that was the story of my mom and

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how I came out of that because
it was it was very challenging at the

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time and what I'm doing now.
So those are the different books that you'll

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find on Amazon. And I'm in
the process of working on a few others,

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as you said you were. But
yeah, but the next one's going

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to be about exponentially elevating your impact
as a leader. Mine will be of

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a similar content as well. And
again like it's it's probably my imposter's in

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Rome. I don't know, it's
taught for me to even put out there

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because I'm like, what if I
don't actually do it. Then I'm I'm

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telling people I'm going to publish a
book, and then I don't. But

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no, I'm I'm basically my working
title is Scope of Influence. You know,

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I'm empowering and inspiring growth and success
and others. So you know,

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a lot of what I've talked about
for years now and studied in my doctoral

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dissertation. It's similar to to the
stuff that you share as well. But

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again, well, I will link
the your author page on Amazon so that

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my listeners can find all of your
publications and hopefully you know, stay in

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the know on any future ones that
are coming out as well. As we

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wrap up. I'm just wondering if
there's anything else that maybe I haven't asked

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you or that you wanted to add
and share, you know, to to

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my audience in terms of leadership and
empowering them and overcoming imposter center of anything

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that well, if if anybody is
interested, I do have something called fifty

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two Week the Courage to Lead.
It is a weekly series over the fifty

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two weeks for a year, and
every week you get a one to two

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minute video of something about leadership and
it goes through you know, developing your

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why and determining your purpose and establishing
your vision and goes through communication. And

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it's just little nuggets that you can
take each week and it includes a journal

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prompt, an affirmation, and a
positive quote. And so that is something

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that you can jump on off of
one of my Facebook pages. I tend

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to post that on Fridays, so
that if anybody wants to do it,

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it's a QR code that can jump
you into that. But I also love

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affirmations. You heard me just say
that. I do have a list of

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one hundred and twenty five affirmations for
educational leaders because we always need that to

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make sure that our mindset is in
check and to make sure that we're not

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letting that awful imposter syndrome come take
away our greatness. And so if anybody

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wants something of that nature, you
know, you can go to my website.

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You can find me on Facebook.
I also have a group for women

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in leadership or women in education on
a Survely Leadership that is on Facebook.

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Just look up do Good Leadership and
jump on and you'll find quotes there and

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I do all kinds of fun things
in there. So I would love for

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anyone to join that awesome. Well, I'm really glad that we connected,

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and I'm so glad to have had
you on. You know, hopefully my

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my listeners, especially my women listeners
out there, will you know, join

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those groups if they're not already,
we will all, you know, start

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reading your stuff and check out,
by the way, check out doctor Stephanie's

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podcast as well. Just just got
started a little well maybe not just got

403
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started, but still relatively new to
the space. We're comparing notes a little

404
00:28:42.559 --> 00:28:47.200
bit beforehand on the podcasting as well. But no, I really appreciate you

405
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coming on and giving us some of
your time, and it's been really for

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00:28:49.920 --> 00:28:53.759
me, really thought for you know, thought provoking and and just getting a

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better sentence for what people need to
think about to break into leadership but to

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be successful in it as well.
So thanks so much. You are so

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welcome to That podcast is called Empowered
Women in Educational Leadership, so it is

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right down the same road of everything
that we've been talking about. But thank

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you so much for having me on. I truly appreciate it and I would

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love to stay connected. Well that's
it for this episode. Thank you so

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much for listening. If you haven't
done so yet, don't forget to subscribe

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to this show on your favorite podcast
app. If you enjoy the content covered

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on this show, I want to
ask you to do this one thing for

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me. Please share it. The
biggest favor you could ever do for me

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is to please let others know about
what I'm doing and how I'm helping educators

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grow their impact as instructional leaders.
I hope you can share this podcast with

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other educators, leaders, friends,
or anyone you think would love listening and

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learning. If you're interested in leaving
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links to do so are always in
the show notes for every episode.

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For more information about me or this
show, and to access the great content

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00:30:04.000 --> 00:30:07.720
that I share, please visit my
website at Leader of Learning dot com.

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That's where you can find my online
courses, YouTube channel, blog, how

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to connect with me on social media, and even ways that you can support

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the show, like donating or purchasing
Leader of Learning merchandise. Thanks again,

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00:30:22.880 --> 00:30:26.079
and remember, no matter who you
are or where you are, you are

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a Leader of Learning.